The development pipeline is a production system
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community 6
strategic 8
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Treating dev pipeline as production system is key platform engineering insight.
Summary
Treating development pipeline failures—broken CI/CD, failing tests, unavailable QA servers—as lower priority than customer outages is a mistake. Jerry Orr argues these are production outages for developers, who cannot compile or deploy without them, equating to assembly line downtime in manufacturing. He recommends applying the same rigor to internal tooling (Jira, GitHub Issues, Gradle, Maven, npm, Jenkins, GitHub Actions) as to customer-facing services, mapping the full path from request to deployment.